Services
Access services
You are interested in participating in the Centre’s therapeutic services? You must make the request yourself, using the Online form, or by telephone.
How can you access our services?
Would you like to use our services? Here is how your request will proceed, step by step.
Submit your request
Contact the Centre by telephone or use the online form. You may choose up to two waiting lists while participating in only one service at a time.
Let’s talk
After your online request, a clinical worker will contact you according to available resources and the time of year. This approximately 30-minute telephone conversation helps us understand your needs and confirm your choices.
Stay in touch
The clinical worker may leave a maximum of two messages. You have two weeks to return the call and complete the questionnaire to keep the date of your initial request.
What happens next?
During the telephone interview, the clinical worker will provide further information about the Centre and its services.
No professional referral is required to make a request.
View all intake process details
You are interested in participating in the Centre’s therapeutic services? You must make the request yourself, using the Online form, or by telephone.
Service Preferences (Waiting lists)
You have the possibility of participating in one service at a time at the Centre. However, you may place your name on two (2) waiting lists. You can consult the various descriptions of our therapies online in order to help you make your choices. Please indicate your waiting list preferences on the online form.
Telephone questionnaire
Following the reception of your online request, a clinical worker from the Centre will contact you as soon as possible, and according to available human resources and the period of the year (holidays, vacations), in order to complete a questionnaire by telephone (30 minutes). The goal of the questionnaire is to determine whether the services at the Centre correspond to your needs and to confirm your waiting list choices.
Message delays
A clinical worker will leave you a maximum of two messages and you have a delay of two weeks to return their call. If the questionnaire is completed within a two week delay, the date of your request of service shall be the date of your initial online request. However, if you do not return the call after two weeks, the date of the request for a service shall be the date of your returned call. If we are unable to reach you after 2 attempts, your application will not be processed.
Additional Information
Other information on the Centre and its services shall be provided to you during the telephone interview.